[Lvlug] Can you believe this
rhkramer at gmail.com
Wed Aug 24 16:00:48 EDT 2005
On Wednesday 24 August 2005 02:21 pm, Dann S. Washko wrote:
> Randy Kramer wrote:
> > On Wednesday 24 August 2005 01:12 pm, vailima wrote:
> >>Does this supplier of yours have competition?
> > I'm sure they do, but what's the sunk cost in the Phone Master system?
> > And ...
> > Randy Kramer
> At this point it is around $1000 or so. So yeah, it would be a tough
> sell to move. Still, $250 for replacement software is ridiculous.
Absolutely, I agree 100%! Some of what I didn't go into (the and...) relates
to how common attitudes like this supplier's are--they have you, they know
they have you, so they sock it to you (or at least try to). You did a good
thing and absolutely the right thing by standing your ground until they did
ship it to you for free (or some nominal shipping fee).
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