[Lvlug] Longhorn

[Michael S. Dunsavage]

Phil Lawrence wrote:
> Dann S. Washko wrote:
> 
>> I don't know any retailer that is going to accept any returned 
>> software that has already been opened.
>>
>> Anyway, I wonder if anyone has successfully returned MS software and 
>> received a refund from MS.
> 
> 
> I purchased a copy of MS Office XP Pro from our campus bookstore a few 
> years back.  I wanted to use it for consulting, and wasn;t sure about 
> licensing.  Since you can obtain the license *nowhere* but inside the 
> shrinkwrapped package (I even called Microsoft looking for a copy, what 
> a lawyer-mumbo-jumbo-laugh that was), I went ahead and purchased.  It 
> said right on the box that I could return to retailer if dissatisfied.
> 
> Well, the license was phenomenally prohibitive, so I took it back.  They 
> made a real stink, but I pretty much just kept pointing to the box:  it 
> says here I can return it to you, and wouldn't have bought it without 
> this promise.
> 
> They took it back.
> 
> Who knows what they did with it, though.  I highly doubt they have any 
> sort of reverse logistics in place with their wholesaler, and the 
> transaction cost of actually figuring out a return channel would likely 
> be... prohibitive.
> 
> Phil
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I used to work @ Staples as a receiver and MS actually takes back their 
software.   Alot of other companies just have the disposition as 
destroy.  Infact I picked up a turbo linux for free and a Mandreake 
Lindows for $0.01 because of that.  We would have carts of outdates 
software (by one version at most) and the employees could snatch it up.

-- 
Michael S. Dunsavage