[Lvlug] Linux support

[Faber Fedor]

On Fri, May 10, 2002 at 02:14:17PM -0400, dann wrote:
> This is probably best directed at Faber, but I was wondering if companies
> like RedHat and Mandrake discontinue support for older version of their
> software.  

I doubt it.  Then again, it depends how far back you go and what the
problem is.

>That is, can you still get support for Redhat 6.2?  

Sure can!  Need my phone number? :-)

> We are having a very taxing network problem which we have narrowed down to
> either the Cisco or Novell equipment.  One of the main problems now is
> that Novell will  not even talk to us about the issue because we are
> running 5.0, not 5.1 or later, and they have discontinued support for 5.0.
>  Not even $150 will sway this.

That's surprising.  I would have thought the differences between x.0 and
x.1 wouldn't be THAT great.

> So, do the Linux support companies do this also?

My favorite Linux support company doesn't do that, but they will
strongly suggest that you upgrade if it's feasible to do so. Then again,
they might not want  to touch a 0.9 kernel or Red Hat 4.1.

-- 
 
Regards,
 
Faber                     

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